Frequently Asked Questions

What is Outcor?
Outcor is the company’s brand name for outsourcing services offered by PT. Sahasrabhanu Cipta Karya and PT. Suwarnnabhumi Amara Manunggal and its affiliates.

In what areas does Outcor operate?
Outcor operates in outsourcing that offers a range of services including Building Maintenance, Housekeeping, Security & Safety, Human Resources Management and Human Resources Development Consultant. These services are always delivered which according to Standard Operating Procedure, Standard Management Procedure, and Quality control Assurance.

What is outsourcing?
Outsourcing is a delegation of internal company functions and their management to a third party that will perform and handle administration and management processes based on the terms of agreement between service buyer and service provider.

What are the benefits of outsourcing?

1. Outsourcing enables a company to share functions that are not its core business and share their risks with other company.
2. All employment risks are the responsibilities of the party who performs the functions, i.e., the outsourcing company.
3. Variable costs spent by a company to manage its employees can be reduced into a fixed cost.
4. Functions are performed by professionals in the relevant areas.
5. A company that uses outsourcing services can be more focus on its core business management.
6. Business hand over

Who can receive the services delivered by Outcor?
Companies that operate in banking, assurance, retailing, telecommunication, leasing, hotel, supermarket, manufacturing, warehouse, and others, or, institutions such as university, hospital, or laboratory clinic, and VIP house.

Who are the personnel to be deployed at the company using Outcor services?
Personnel to be deployed at any client company are Outcor employees who are selected through a recruitment process (psycho test and interview), medical check-up and have completed a basic training in accordance with the existing Standard Operating Procedure of the company.

How does the cooperation system between Outcor and client who receive its services work?
The cooperation between Outcor and its client works on the basis of contract for at least 1 year period. Terms and conditions of the contract are agreed by both parties.

Where can I learn more about Outcor before utilizing its services?
You can visit Outcor web site at www.outcor.co.id to read the profile of Outcor company, send email to infocenter@outcor.co.id or contact Client Service Department at telephone numbers (0274) 588616, 546274. We are ready to give you detail presentation about Outcor products.

If I want to file a complaint or anything, where should I address them?
We are happily looking forward to your critics and suggestions; call Client Service Department at phone numbers (0274) 588616, 546274